Billing
Report a billing issue
Last updated: August 26, 2026
Use this form for checkout, access, or billing problems on Autlantic Billing. We route reports to our support team at [email protected].
Refund requests: contact the merchant you paid first. USDC settles to the merchant wallet. Autlantic can help coordinate when the merchant is unresponsive. See our Refund Policy.
What to include
- Your contact email and the merchant name.
- An invoice, payment, or subscription reference from your receipt if you have one.
- What you expected and what happened instead.
Direct link: https://portal.autlantic.com/help/billing-issue